1,245 words
Marina Nitze & Nick Sinai
Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team
New York: Hachette Books, 2022
Bureaucracies have a bad reputation. But they are everywhere, and most of the time they are quietly keeping civilization on track. The waiting room at the Department of Motor Vehicles is a living hell, but the wider bureaucracy that is the DMV tracks and verifies the true ownership of automobiles, provides documents proving a person is who he says he is, and collects revenue to pay for road expansions and repairs. (more…)